DECLARATION OF ACCESSIBILITY

DECLARATION OF ACCESSIBILITY

1. Accessibility of the website

Office for Foreigners undertakes to ensure the accessibility of the website https://mos.cudzoziemcy.gov.pl/ in accordance with the Act of 4 April 2019 on the digital accessibility of websites and mobile applications of public entities. The accessibility statement applies to the website of the Office for Foreigners: https://mos.cudzoziemcy.gov.pl/.

Website publication date: 15 April 2021

Date of last major update: 29 November 2022

The website is partially compliant with the Act of 4 April 2019 on the digital accessibility of websites and mobile applications of public entities due to the following incompatibilities or exclusions. There may be situations where, despite the efforts of the website’s editors, some documents published on the site are not accessible due to the fact that they come from different sources or have been published based on rules adopted by another institution. The statement was made on 1 July 2022.

The declaration was drawn up on the basis of a self-assessment carried out by the public entity.

Standard keyboard shortcuts can be used on the website.

2. Feedback and contact details

Please contact us if you encounter any problems with the accessibility of the website. The contact person for this purpose is Katarzyna Górnicka, e-mail address: dostepnosc@udsc.gov.pl. You can also contact her by calling 47 721 50 76. Requests for inaccessible information and complaints about failure to provide accessibility can be passed through the same channels.

Everyone has the right to request that the digital accessibility of a website, mobile application or some element thereof be ensured. It is also possible to request that the information be made available in alternative forms, such as reading out a digitally inaccessible document, describing the content of a film without an audio description, etc. The request should include the details of the person making the request, an indication of which website or mobile application is being requested and the means of contact. If the requesting person indicates a need to receive the information in an alternative form, they should also specify the form of that information.

The public entity should comply with the request immediately and no later than within seven days. If it is not possible to comply with this time limit, the public entity shall immediately inform the requesting person when it will be possible to comply with the request, whereas the time limit shall not be longer than two months. If it is not possible to ensure the accessibility, the public entity may propose an alternative means of accessing the information.

If the entity refuses to comply with a request to provide accessibility or alternative access to information, a complaint may be lodged against such action.

Once all possibilities have been exhausted, the complaint can also be sent to the Ombudsman.

3. Architectural accessibility

The building at ul. Koszykowa 16, which houses the seat of the Office for Foreigners, is partially adapted to the needs of people with motor disabilities.

Due to renovation and construction work, the entrance to the Office building is located on the side of ul. Koszykowa and does not provide free access for wheelchair users.

There is one disabled parking space in front of the building.

It is possible to enter the building and all its premises with an assistance dog and a guide dog.

The reception desk is located to the left of the entrance. Further passage is secured by gates, which can be passed through by a wheelchair user. On what regards the barrier of a few stairs, the designated staff will help to pass through it.

There are two lifts in the building; however, the one adapted to wheelchair suers and visually impaired persons is temporarily out of use. The lift in operation is not adapted to the needs of people with disabilities.

There are no induction loops in the building.

An assistant will be assigned to each person with a disability, once they have reported to reception desk, so to ensure that they are adequately supported in dealing with issues and looked after in the Office’s premises.

A Polish Sign Language (PJM) interpreter is available at the Office. The need for a sign language interpreter must be notified at least three days in advance by:

– sending or submitting an application to: Office for Foreigners, ul. Taborowa 33, 02-699 Warszawa,

– sending an e-mail to: dostepnosc@udsc.gov.pl,

– telephone contact with the help of a third party: 47 721 50 76.

The building of the Office for Foreigners at ul. Taborowa 33 features a service point for foreigners. Access to the office is possible by public transport – the nearest stop: TABOROWA, bus line 165.

The main entrance to the Office is located on the right side of the building. To the left of the entrance to the Office, there is a ramp for wheelchair users. The entrance (external) door is contrastingly marked and its width allows free passage of a wheelchair user. The doors are not automatically controlled but there is always a security guard at the door to help with opening it.

The entrance to the applicant service room is separated by a metal detection gate and a baggage scanner. Moreover, there is a gate to the right of the entrance that is wide enough to allow free entry of a wheelchair user.

To the right of the entrance, there is an applicant service room with five service desks, including for people with motor disabilities. The application office is located in window no 2.

The Office’s building meets the standards of a place adapted for people with disabilities, with no architectural barriers to free movement. There are two lifts on the ground floor. They are both equipped with automatic, sliding doors. The button panel in the lifts is located on the left side of the cab, at the height of approximately 1.15 m from the floor.

On the ground floor there is a toilet adapted for people with motor disabilities.

There are no induction loops in the building.

An assistant will be assigned to each person with a disability, once they have reported to reception desk, so to ensure that they are adequately supported in dealing with issues and looked after in the Office’s premises.

A Polish Sign Language (PJM) interpreter is available at the Office. The need for a sign language interpreter must be notified at least three days in advance by:

– sending or submitting an application to: Office for Foreigners, ul. Taborowa 33, 02-699 Warszawa,

– sending an e-mail to: dostepnosc@udsc.gov.pl,

– telephone contact with the help of a third party: 47 721 50 76.